What is a Story Coach?

A Story Coach is at the heart of what we do at Time Capsule. You’ll work closely with customers to help them feel comfortable, guide them through our proven process, and help them organise and share their memories in a way that is meaningful and impactful.

Your role will include:

  • Building a warm and friendly rapport with customers.
  • Walking them through our Memories Grids and Welcome Pack to help them organise their stories and mementos.
  • Supporting them through a structured process during 3–4 calls (phone or video).
  • Liaising with our team to prepare for the filming day.
  • Attending the filming day (if needed) to help customers feel relaxed and ensure everything runs smoothly.

This isn’t about writing their story for them – it’s about facilitating and guiding their storytelling journey.

Who We’re Looking For

We’re looking for people who are:

  • Great listeners: Someone who loves hearing people’s stories and connecting with them on a personal level.
  • People-focused: You’re approachable, patient, and great at putting others at ease.
  • Organised: Able to follow a set process and use our systems to keep everything running smoothly.
  • Flexible: Comfortable working remotely and occasionally traveling to a customer’s location for filming.
  • Tech-savvy: Confident using basic tools like email, video calls, and our customer systems.
  • Passionate about history and storytelling: You love the idea of helping others preserve their legacies.

We think this role would suit someone with experience in caring, admin, coaching, or other people-focused roles. However, if you love people and stories, we’d love to hear from you, regardless of your background.

Why Join Us?

Being a Story Coach is more than a job—it’s an opportunity to connect with people, hear incredible stories, and help preserve their legacies for generations to come.

  • Flexibility: Work remotely and set your own schedule.
  • Impact: Be part of something meaningful, helping people create lasting legacies.
  • Fair Compensation: Earn on a per-customer basis, offering you the freedom to balance this role with other commitments.
  • Variety: Each customer brings a unique story, making no two days the same.

How It Works

Step 1: Get started

Apply below, and we’ll be in touch to discuss your suitability for the role.

Step 2: Training

Receive training on our process, tools, and systems to help you feel confident in guiding customers.

Step 3: Start Coaching

Begin working with customers, guiding them through the Time Capsule process.

Step 4: Collaborate

Liaise with the Time Capsule team and support customers up to their filming day.

Where We’re Hiring

We’re looking for Story Coaches across different regions of the UK. While the role is primarily remote, you may need to travel to customer locations for the filming day. We’ll prioritise applications from candidates in regions where we have filming schedules.

Interested in Joining Us?

If this sounds like you, we’d love to hear from you! Fill out the form below. Tell us a bit about yourself, your background, and why you’d make a great Story Coach.

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